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Frequently Asked Questions

  • Studio/Shop 

Shop C, 100 King St Buderim Qld Australia 4556.

View map on contact page.

PH: 0754561487 or 0400561405

* Special Orders are welcome, if you'd like something we don't yet stock, we'll do our best to get it for you. Please contact us via the 'Contact' page. 

Golden Artist Colors

Golden Artist Colors are American products of the highest quality.

For more information on Golden products please contact me via the Contact Us page or visit www.goldenpaints.com, www.langridgecolours.com, or www.nancystockmann.com

Alice West Art aims to provide a more personal service specialising in Golden Artist Colors and chooses to discount Golden Artist Colors every day, helping the hip pocket of artists.

"I am an Artist myself and would like to think I have a pretty good idea of what artists are looking for. I sometimes get frustrated with the big art stores as the staff often don't know very much about individual products and this can create a frustrating experience. I have chosen Golden Artist Colors because they are of the highest quality, exciting and innovative and both Golden and the Australian distributor do Free Demos educating artists on the products as well as innovative ways to use the products".

Paintings

Please contact me for commissions or enquiries about original art works. All paintings are produced with the best quality paints and materials. Frames and canvases are made to order at Deck The Walls. View my work in person at my studio, please make an appointment.

Prints

All prints of original art are produced on a high resolution flatbed scanner, on fine art paper, 100% rag acid free museum quality archival paper at Display Art Imaging, Noosaville. Gift Cards All Card Designs are created from original art work. Digitally printed on quality materials at Clark & Mackay Printers, Brisbane.

Purchases/Returns

Please choose carefully. All my products are high quality and made from high quality materials. Alice West Art does not accept refunds unless the product is faulty in some way, please contact me within 7 days regarding the matter. Refunds will be made in the same way that you initially paid. Exchange is available for change of mind for another product of the same price, products must be returned in original condition unopened within 7 days of delivery. Alice West Art is not responsible for any postage costs associated with exchange or if the product is damaged in the post when you return it. If returning a product for exchange please include appropriate pre-paid packaging for your new product of choice to be return posted. e.g. Australia post satchel with tracking. If your product is damaged during delivery, please contact me within 2 days of delivery. If there are any other problems, please don’t hesitate to contact me.

Payments

Payment must be made in full and have cleared before your items are shipped. There are many payment options available to you during checkout. Including Americanx, Mastercard, Visa, Paypal, and Zippay if you wish to buy now and pay later.

Postage/Shipping

Alice West Art ships Australia wide.

All products are weighed and to give you the most accurate postage cost possible. Most products are delivered via Australia Post Satchel with tracking. Large paintings are shipped by Australia Post or a Courier. Please select the postage options to suit you during checkout. If you have any other queries, please don't hesitate to contact us via the Contact Page.

Delivery:

Please note that there may be delays with your parcel currently due to Covid19.

2 - 4 business days for regular post, but could be 5 -7 business days for country areas

1 - 2 business days for Express post, within the Express post network. Express post is not available to all areas.

Large paintings 3 - 7 business days by Australia Post or a courier.

Overseas orders:

Alice West Art does not ship overseas except on a rare occasion due to special request. In the case that a parcel goes missing, please be aware that Alice West Art is not responsible in any way for your missing parcel, but will do our best to help you find it, and will be provided a tracking number to track your parcel. Alice West Art is not responsible for any customs fees or taxes that may be applicable to your parcel for your country and they are your responsibility to pay if there are any. 

TESTIMONIALS:

Thank you so much for your patience and wonderful tuition on my 'Art Journey'. Iv'e learned so much and have a whole new appreciation for Art. You've also helped me share this new found pleasure with my family. Lots of Love.

J. O'Brien

A year ago I decided to try my hand at painting. My previous experience had been painting house walls and a small childs fingernails. I wanted to try something new, create something my kids could cherish, but mostly I wanted to do it for me. Guided by a very talented local artist Alice, I’m proud to say my first acrylic piece is complete!
My Wednesday art lesson has become the highlight of my week. Spending time with other ladies developing friendships, exercising patience, exploring hidden abilities, ‘switching off’, and most importantly nurturing creativity in a peaceful place has been invaluable to me.
If you are located on the Sunny Coast, I urge you to reach out to Alice - No experience is necessary and you might just surprise yourself 💗🌷  And to you, my darling friend Alice, thank you for your guidance and kindness. You’ve become such a special friend to me and I’m so grateful to have you in my world.

A.Logan

"Your house/studio has an up lift feeling of calmness and rest. I believe you do a lot more than teach art to these kids. I believe the work is greater in their souls and hearts, they leave your studio in peace! I'm very grateful!"     

C. Machiavelli

"We love your teaching style and we love coming to you. We all think you are absolutely amazing Alice."

S. Jephcott

"Their drawing and painting ability has really improved, as has their patience and perseverance, since they have been attending your class. Not to mention we have some beautiful artworks around our home now!"

 

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